Managing Stress/Emotional Intelligence Bruce Cryer & Lee Lipsenthal, MD

Objectives: ?? To understand how our responses to stress inhibit our performance. ?? To understand the physiology of stress and cognitive function. ?? To practice tools designed to enhance intelligence in decision-making and multi-tasking. ?? To learn tools to enhance clinical decision-making and communication skills towards improved clinical and relationship outcomes. Stress, burnout and performance ?? The effect of emotional stress on individual performance ?? Emotional stress and group function The genesis of stress ?? The physician personality ?? The changing healthcare environment The neuro-physiology of stress ?? The effect of stress on health ?? The effect of stress on performance and cognition Emotional shifting ?? Stress management to enhance performance ?? Managing difficult people ?? Learning new responses to stress including situations ?? Problem-solving